Customers may have to go through multiple steps to cancel their membership and be required to provide feedback on why they are canceling. Complex Cancellation Process: Amazon Prime membership is designed to provide customers with a wide range of benefits, making the cancellation process more difficult than other subscription services.This can confuse customers who are unsure which channel to use. Multiple Channels for Canceling: Amazon provides several channels for canceling Prime membership, including the Amazon website, mobile app, and customer service.Hidden Cancellation Links: Amazon may not make it easy for customers to find the cancellation link on their website, making canceling Prime membership confusing.

While Amazon provides a clear process for canceling Amazon Prime, some customers may find it difficult due to a few reasons: Why Canceling Amazon Prime Can Be Difficult? Your Amazon Prime membership will be canceled immediately, and you will receive a confirmation message.If you want to proceed, tap ‘Cancel Membership’. On the next screen, Amazon will remind you of the benefits you will lose by canceling your membership.Scroll down to ‘Memberships and Subscriptions’ and tap ‘Prime Membership.’.Tap on ‘Account & Lists’ in the bottom right corner.Your Amazon Prime membership will be canceled immediately, and will receive a confirmation email.If you still want to proceed, click ‘Cancel Membership’. Select a reason from the dropdown menu or choose ‘Other’ and provide feedback (optional). Amazon will ask you to provide a reason for canceling your membership.You will be asked to confirm cancellation.Click ‘End Membership and Benefits’ on the left side of the screen.Click ‘Your Prime Membership’ from the dropdown menu.Click ‘Account & Lists’ on the dropdown menu in the screen’s top right corner.Head over to the Amazon site and log in to your account.Here’s how to cancel your Amazon Prime for both desktop and smartphone: On Desktop: All you need is to follow the below steps to cancel your subscription.

Fortunately, it isn’t rocket science, either. How To Cancel Your Amazon Prime Membership (For Both Desktop and Mobile Devices)Īmazon Prime is a subscription-based service, so canceling your membership is more complex than clicking an unsubscribe button.

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